With all of those complaints I see on social media about using self-checkout and having to ring your own merchandise, my reply is, you can go to a register with a cashier. No one is forcing you to use self-checkout (SCO). And SCO is for 15 items or less, not a cart that is overflowing with merchandise.
Here are a couple of things seen and/or heard at SCO (alcohol edition).
I had to card a woman for her alcohol purchase. Apparently, it was a non-alcoholic beverage. I told her that it might contain a small about of alcohol. The machine flagged it, so I have to se an ID. She rattles off her birthday. I reply with, "I have to see the physical ID." I explain the state and store policy. After a huge sigh, she digs out her ID. When she left, I cheerfully said goodbye. She grumbled something and walked away.
A customer came up to SCO and asked, "Is it going to freak out if I scan alcohol?"
A customer walks up and shows me a bottle of alcohol and asks, "What am I supposed to do with this?" After a long day of dealing with customers, my answer, "I'll take it!"
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