On Saturdays I meet up with some friends for some friendly conversation and watercolor painting. We meet locally, one of the buildings here has a common area between stores. They have plenty of tables and some games out for customers to use.
This one Saturday, in the middle of my painting time, I receive a call from the child. She is in a panic and is talking a mile a minute. There are tears, a few screams and some pleas. My friend could hear some of the screams crying conversation. I immediately switched gears and put my mediator hat on and proceed to calmly talk her off the ledge.
The story goes...The child went to take a shower. While in the shower, she turns and notices a house centipede (long bug with lots of legs) on the shower curtain. Apparently, she jumped out of the shower, screaming. The bug is huge (she sent me a photo and yes, it's still on my phone - scary!). In my calm voice, I tell her she is a lot bigger than the bug and she can kill it. I wait for her to find something to kill the bug. She tries to waterboard it and finds that it is too big to go down the drain. And, yes, I tell her to grab some tissue, pick him up and toss him.
Once all is done and we are calming down I say, "Would you like to say a few words? I mean, he (the bug) didn't know he was big, ugly and scary. He probably has a family. Maybe we can say a few words to remember him." Between tears I get, "He's cute. I'm sad that I had to kill him. I'm sorry! I'm so much bigger than him. I feel sad."
The story isn't just about the bug and the fear. It's much bigger. It's about being faced with a problem (a bug, in this situation) and how you can handle it. Sometimes you can use a calming voice from the outside and a little encouragement. In the end, you find that you are able to handle all that comes your way. You also prove that you are fearless and brave. And, you also just saved your mom from said bug. (EEK!)